Safe Gaming Pledge

At 22bat Responsible Gaming

Betting is entertainment, not a solution to problems. 22bat believes every player can enjoy the game knowing their limits. Use our tools and guidelines to keep your gaming experience safe and in control.

18+ Age Requirement Is Mandatory Spending Limit Controls Self-Exclusion Option

1. What Is Responsible Gaming

Responsible Gaming means enjoying betting or casino games while staying within your own means and limits. 22bat wants every member to treat betting as a fun form of entertainment — not a source of income or a way to cope with stress.

Online betting is growing in popularity across Bangladesh. Along with that rising interest comes a greater risk of it becoming a habit for some people. That's why 22bat doesn't treat responsible gaming as just a policy on paper — we've built genuinely effective tools and support systems to help you stay in control at all times.

Responsible gaming comes down to three things: knowing your budget, managing your time, and asking for help when needed. 22bat's platform is built to actively support you in all three areas.

Remember: Betting is never a guaranteed source of income. The possibility of losing is always there — and that's completely normal. Only bet what you can afford to lose without affecting your daily life.


2. Recognizing Warning Signs

People often don't realize when betting starts to affect their lives negatively. If you notice any of the signs below, take them seriously — they may be early indicators of a gaming problem.

  • Unable to Stop After Losing: Repeatedly placing bets in an attempt to recover losses.
  • Overspending: Spending beyond your set budget.
  • Hiding Activity from Family or Friends: Keeping the extent of your betting hidden from others.
  • Skipping Sleep or Meals to Keep Playing: Prioritizing the game over basic physical needs.
  • Betting with Borrowed Money: Continuing to gamble using borrowed money or loans.
  • Neglecting Work or Studies: Neglecting daily responsibilities due to preoccupation with betting.
  • Mood Swings or Anxiety: Feeling restless or irritable when you are unable to play.
  • Chasing the Dream of a Big Win: "One big win will fix everything" — getting stuck in that mindset.

Warning: If you identify with three or more of the signs above, use 22bat's self-exclusion or limit-setting tools right away and consider speaking with a professional.


3. Our Protection Tools

22bat offers several effective tools to ensure responsible gaming. All of them can be activated directly from your account settings and adjusted at any time.

Deposit Limit

Set a maximum deposit limit — daily, weekly, or monthly. Once set, you will not be able to deposit beyond that amount.

Loss Limit

Set a maximum loss limit for a given period in advance. Once that limit is reached, your betting will be stopped automatically.

Session Time Controls

Set a time limit for how long you play in one session. When the time is up, the system will prompt you to take a break.

Cooling-Off Period

Take a break — you can temporarily suspend your account for anywhere from 1 day to 6 weeks.

Self-Exclusion

For long-term protection, you can deactivate your account for anywhere from 6 months to 5 years.

Activity Report

View and review your full betting history, total spend, and win/loss report at any time.

How to Activate: Log in to your account → Profile Settings → navigate to the "Responsible Gaming" option. Any tool can be enabled from there in just a few seconds.


4. Steps to Stay Safe

Responsible betting is more than just using tools — it's a mindset. Following the steps below will help keep your gaming experience enjoyable at all times.

1

Set Your Budget in Advance

Decide in advance how much you can afford to spend on entertainment each week or month — and stick to that limit.

2

Stop After a Loss

Resist the urge to keep betting in order to win back what you've lost. Chasing losses is one of the clearest signs of a betting problem.

3

Track Your Playing Time

Set a fixed playing schedule rather than gaming for hours on end. Take breaks and spend time with your family.

4

Keep a Clear Head

Avoid betting when you're angry, frustrated, or overly excited. Sound decisions come from a calm, clear state of mind.

5

Never Play Under the Influence

Alcohol or substance use impairs your judgment and can lead to significant losses.

6

Don't Treat Betting as Income

Betting is entertainment — not a source of professional income. Keeping that mindset reduces the risk of over-reliance.


5. Self-Assessment Check

Ask yourself the questions below. If you answer "yes" to most of them, please contact 22bat's support team or activate the self-exclusion tool.

Do you sometimes wager more than you originally planned?
YesNo
Do you feel restless or irritable when you're unable to bet?
YesNo
Have family members or friends expressed concern about your betting?
YesNo
Do you chase losses by placing more bets to try to win back what you've lost?
YesNo
Have you ever borrowed money or taken a loan to fund your betting?
YesNo
Has betting caused you to neglect your work, studies, or family responsibilities?
YesNo
Do you hide your betting activity from family members?
YesNo
Have you ever stayed up through the night or skipped meals to keep playing?
YesNo

Result Analysis: 0–2 "Yes" answers — You're within a normal range. 3–5 "Yes" answers — Caution advised; activate the limit-setting tools. 6+ "Yes" answers — Seek professional support immediately and consider Self-Exclusion.


6. Underage Protection

22bat is strictly for individuals aged 18 and above. We have robust measures in place to keep minors away from gaming.

  • Age Verification: Date of birth is verified at registration, and ID documents are checked as part of the KYC process.
  • Parental Control Software: Use Net Nanny, Qustodio, or equivalent software on your device to prevent children from accessing betting sites.
  • Password Protection: Always keep your login credentials private. Do not leave your device within reach of children.
  • Immediate Action: If a minor accidentally creates an account, notify our support team and the account along with all associated data will be permanently deleted.

A Note for Parents: Monitor your child's device usage. If you suspect they are accessing betting sites, contact our support team immediately.


7. Help & Support

Acknowledging a problem isn't a weakness — it takes courage. If you feel betting is getting out of your control, don't face it alone. 22bat is always here for you.

  • 22bat Support: Reach our team 24/7 via live chat, email, or phone.
  • Activate Self-Exclusion: Self-exclusion can be activated at any time from your account settings.
  • Expert Advice: Speak with a mental health professional or counselor — everything discussed remains completely confidential.
  • Tell Your Family: Talk openly with the people close to you. Their support can make a real difference.

22bat's Commitment: If you request self-exclusion or limit settings, we will act on it without question. Your well-being is our top priority.


8. Frequently Asked Questions

Yes. After Self-Exclusion is activated, any withdrawable balance in your account is typically returned to your registered payment method within 3–5 business days. Contact the support team for further details.

Limit reductions take effect immediately. However, increasing a limit requires a 7-day waiting period as a safeguard against impulsive overspending.

No. Once a self-exclusion period ends, your account is not reactivated automatically. You will need to contact the support team consciously to request reactivation and go through a cooling-off period first.

A cooling-off period is a short-term break (1 day to 6 weeks) — a chance to pause and reset. Self-exclusion is a longer-term measure (6 months to 5 years), typically used when betting is getting out of control.

Yes. Mental health professionals and counselors in Bangladesh treat gaming addiction. The 22bat support team can point you toward the right resources. There is no shame in asking for help.

For security reasons, only the account holder can normally make these changes. However, if a family member contacts our support team with a serious concern and provides the necessary information, we will review the situation on a case-by-case basis.
Why 22bat Leading in Responsible Gaming

The core features of our safety framework that keep your gaming experience secure.

Personal Protection Profile

A unique risk profile is built for each user. If unusual activity is detected, the system automatically sends an alert.

Real-Time Alerts

Advance alerts are sent via app notification and email when you are approaching your set limit.

Instant Account Lock

You can instantly lock your account — temporarily or permanently — with a single tap, directly from the app.

Detailed History Log

A complete log of all your betting activity — including dates, times, amounts, and outcomes — is always accessible to you.

24/7 Support

Reach our team via live chat any time, day or night. Priority support is available for urgent situations.

Objective Self-Assessment

Regular self-assessment prompts are sent so you can review your gaming habits on your own terms.

Start Betting Safely

Play Responsibly, Enjoy the Experience

Join 22bat and enjoy a safe, controlled, and enjoyable betting experience using our responsible gaming tools.

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